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Home Business NewsBusinessBanking TSB to close 164 high street banks affecting 969 jobs

TSB to close 164 high street banks affecting 969 jobs

by LLB Finance Reporter
30th Sep 20 10:54 am

TSB has announced that they are to close 164 high street banks and axe 969 jobs due to a shift in customer behaviour which has now seen an acceleration of online banking.

TSB chief executive Debbie Crosbie said, “Closing any of our branches is never an easy decision, but our customers are banking differently – with a marked shift to digital banking.

“We are reshaping our business to transform the customer experience and set us up for the future.

“This means having the right balance between branches on the high street and our digital platforms, enabling us to offer the very best experience for our personal and business customers across the UK.”

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