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Transforming HR from administrator to key business partner

by LLB Reporter
8th Oct 20 10:02 am

The human resources industry is undergoing a significant transformation and its success is now intrinsically linked to business performance. There is a move away from routine administration, as the HR manager takes up the role of a stakeholder in business strategy.

Organisations need a strong HR team, using an effective HR management (HRM) solution to recruit and retain the best talent in the market to deliver a competitive advantage. More complex than ever before, the role of HRM spans recruitment and selection, employee relations, learning and development, performance and reward, workforce planning and health and safety.

According to Frontier Software consultant, Sandra Walker: “visibility of data is vital for aligning workforce development with business objectives and your HR platform should provide users with a broad view of the workforce, so they can implement and monitor the impact of changes and identify patterns in workforce behaviour.”

Sandra Walker, Frontier Software

Having said that, she appreciates it is not easy for HR to divert from administrative minutiae to focus more on the strategic side of the business. This is where the right software can give an organisation the edge. It obviously has to take care of day-to-day routine, but HR also need to consider technology to enable the HR team to be more agile and capable of contributing to the direct growth of the organisation.

Now, more than ever before it has become essential for organisations to adopt new technologies to keep in touch with a remote or mobile workforce. By automating repetitive, time consuming and non-productive tasks, the HR professional can focus on the more strategic side of the business. With new and advanced technologies at hand to deliver assistance through automation and workflow, it has become possible for HR to invest more time in understanding the business and contribute towards producing quantitative results. The introduction of mobile working has further enhanced the capabilities of HR to manage and use employee data (regardless of user location) and they are becoming more proactive and less reactive in the process.

With specialist software to record, monitor and analyse all aspects of managing HR you have, at your fingertips, the knowledge required to ensure your staff feel valued and are rewarded for their input. With real time information relating to job role, attendance, education, training and performance you can understand the individual’s contribution to the business and respond and reward accordingly, keeping staff motivated to perform better.

The modern HR system will support the entire employee lifecycle and deliver wide ranging benefits starting with the basic of storing employee data securely to utilising self service to manage personal data, book leave, apply for training, view payslips etc.  It is a key tool for the modern HR professional, who is now a central business partner in the workplace.

Frontier Software is recognised as having developed one of the most successful solutions for HR and payroll management and their products are in use at more than 1700 clients worldwide. Their comprehensive range of software modules, can be selected individually or as part of a totally integrated platform to deliver a multi-functional and highly flexible solution. Walker concludes; “by letting technology handle the mundane, HR  becomes more strategic, enabling a company to grow, focus on their goals and increase profitability through a qualified, motivated and appropriately rewarded workforce”

Established in 1983, Frontier Software provides HCM solutions and services to over 1,700 customers in 26 countries. The award winning software, ichris (International Comprehensive Human Resource Integrated Software) is also used to provide an efficient payroll service from offices in Australia, India, Malaysia, New Zealand, the Philippines, Singapore and the UK. Frontier Software ensures proven long-term growth via prudent investment in its people and software products and services.

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