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Thomas Cook opens new hotel to reassure customers

by LLB Reporter
21st May 19 11:13 am

Thomas Cook are to open a new boutique hotel this week in Chania on the Greek Island of Crete on Saturday and acccording to reports it is, in a bid to reassure customers over their finances.

Peter Fankhauser, chief executive said the company are focused on “giving customers a great holiday.”

The travel operator has already sold 70% of available rooms at the hotel and this is one of 20 own brand hotels to open throughout 2019.

On Monday shares dropped another 13% and stock was down by 55% over the last week.

The embattled travel firm has suffered a drop in demand for package holidays due to intense online competition.

Fankhauser said, “It may be a tough environment for holiday companies but it’s a paradise for customers who can get really great value offers for this summer.

“My focus is giving customers a great holiday this summer, and our new Crete Casa Cook is just one of 20 hotels we’re opening this year to help us do just that.”

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