RBS and NatWest customers have been locked out of their online banking services on Tuesday after the websites were struck with a major outage affecting millions of customers.
⚠️ Our website is currently unavailable. We're working hard getting it back up and running for you.
We’ll post an update when we have more information. In the meantime, please use our mobile app or contact us if you need urgent help. pic.twitter.com/xAKHjczCb9
— NatWest (@NatWest_Help) August 27, 2019
Between the both banks they have more than 25m customers and a spokesperson for RBS and NatWest said customers homepages were unable to link to online banking services.
Adding, “We are aware that customers are currently experiencing issues accessing our websites and online banking login pages.
“We apologise for the inconvenience caused. We are aware of the problem and are working hard to fix it.”
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