Big Six energy challenger Octopus Energy has been chosen by Ofgem to take on Iresa’s 90,000 customers following the small supplier’s collapse last Friday.
Octopus Energy will honour outstanding credit balances, including money owed to both current customers and past Iresa customers.
Greg Jackson, CEO of Octopus Energy, says, “We are delighted to welcome Iresa’s customers to Octopus, and we promise to be a safe haven after the terrible experience they have had. Iresa’s records are in a terrible mess, so it will take us a bit of time to untangle them. Customers should take a meter reading as soon as possible, sit back and relax while we transfer them to our systems.”