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Argos has opened two new regional fulfilment centres (RFCs) in Birmingham and Reading to make it more convenient for customers to shop whenever and wherever they want and receive fast, efficient delivery on thousands of products to a location of their choice.
Each new RFC is c.100,000 sq. ft., increasing Argos’s total RFC space to 250,000 sq. ft. The RFCs process orders for same / next day delivery to customers’ homes and to stores for customer collection and they complement Argos’s seven Distribution Centres and extensive hub store network. The two new RFCs will significantly improve Argos’s fulfilment capabilities, with six million additional households now able to get same-day or next-day delivery or collection on an extended range of around 35,000 Argos products. Customers can choose between Fast Track home delivery or free Fast Track Click & Collect from their local store.
Argos’s Fast Track offer has become hugely popular with customers, with Fast Track delivery sales up 31% and Fast Track collection sales up 57%. And with more than 200 collection points inside Sainsbury’s supermarkets across the country, the RFCs put an extended range of Argos products virtually on the doorstep of millions of customers across the UK.
John Rogers, Argos CEO, said: “Our new Reading and Birmingham sites increase our Fast Track capacity across the UK significantly, which means we can get more products to more customers more quickly. Six million more households now have access to an increased range of 35,000 products, delivered to a location of their choice within 24 hours. This is great timing for customers with Black Friday and Christmas just around the corner. We expect the two new sites to process more than a million items in time for Christmas.”
He added: “We know that we see double-digit sales growth and increased footfall when sales from a Sainsbury’s in-store collection point are fulfilled through a Regional Fulfilment Centre, so we are confident that this will have a significant, positive commercial impact as well as delighting our customers.”
Argos is creating 100 full and part time jobs at each RFC, increasing to around 200 seasonal jobs in each location in the run up to the busy, peak trading seasons of Black Friday and Christmas.
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