South West Trains got owned on Twitter on its 20th anniversary – here are the nine funniest responses

Tweet your favourite travel memories: South West Trains launch spectacular self-inflicted PR calamity

If you regularly anger your own customers with poor service, don’t expect any favours from them, even if it is your 20^th birthday.

South West Trains learnt this simple PR lesson the hard way this week with a truly delicious own goal. So, if you are looking for some sardonic entertainment after a week of train travel misery, urine luck.

The feeble-minded folk in the PR department at South West Trains should really have seen that a derailment was just down the line when they tweeted this:

We’ve seen births… proposals… and hundreds of new trains! What are your memories of#SWT20? Send in your photos and memories for prizes!

They followed it with this:

“We’re celebrating our 20th anniversary! Help us celebrate for the chance to win a prize! Tweet us your favourite memories with #SWT20!”

And oh God, do people have a few memories they would like to publicly share. Standing room only!

Whoops! Enjoy!

@SW_Trains #swt20 the good old days of urine soaked carpets pic.twitter.com/NosBYDNCuX

— Tim Rogers (@timmotyke) January 7, 2016

 

@SW_Trains your rail replacement bus services where passengers have to tell the drivers how to get to the destination. #SWT20

— Woking Boy (@SWTshambles) January 7, 2016

 

@SW_Trains Great memories of sitting amongst filth on delayed train first thing in the morning. Unforgettable #swt20 pic.twitter.com/sVKTH4NTNA

— Richard Hayler ☀ (@rdhayler) January 7, 2016

 

@SW_Trains Delays, cramped conditions and utterly incompetent service. #SWT20Does this apt image win a prize? pic.twitter.com/TdlTqcxFRl

— Adam B (@AdamB_DJ) January 8, 2016

 

@SW_Trains oh and that time I got a seat on the luggage rack, could be delayed in luxury- better than Christmas #SWT20

— Kyle English (@dkyleenglish) January 7, 2016

 

@SW_Trains Births… Proposals… Planes missed… Job interviews missed… Fines given to passengers standing in 1st cl on full trains…

— Martin Ward (@MwMain) January 7, 2016

 

this is a particular favourite of mine @SW_Trains#SWT20pic.twitter.com/kmEUfp4gRi

— Lee Mark Davies (@LeeMarkDavies) January 7, 2016

 

@SW_Trains delays/cancelled /signalling problems most days.Ruined anniversary as hubby took 190 mins rather than 90 to get home #SWT20

— Dominique Reynolds (@pompeydom) January 7, 2016

 

@SW_Trains “bringing people closer together for the last 20 years” #youcanhavethatforfree#SWT20pic.twitter.com/xehPxd5k1K

— Kyle English (@dkyleenglish) January 7, 2016

 

 

Now read: