Just days after billionaire Mike Ashley snapped up struggling House of Fraser, it is now reported that the high street chain has cancelled all online orders and is issuing refunds to all affected customers after a dispute with its warehouse operator.
Customer gift cards and vouchers will also no longer be accepted online or in store.
House of Fraser has taken down its website after its warehouse operator, XPO Logistics, “paused” processing orders because of a dispute over payment. The logistics firm operates two warehouses, in Wellingborough, Northamptonshire, and Milton Keynes, Buckinghamshire, that handle all House of Fraser’s deliveries to customers as well as to stores, according to the Guardian.
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