Just a day after Barclays was down with a technical problem, NatWest online and mobile banking services were hit today. After working on the glitch, the bank has now tweeted that the issue has been “resolved”.
We would like to apologise to customers who experienced issues logging into their online and mobile banking accounts this morning, this issue has now been resolved.
— NatWest (@NatWest_Help) September 21, 2018
We’re aware of some issues on our Online and Mobile Banking services and are working hard to fix them. Telephone Banking and ATMs are available. Sorry and thanks for your patience.
— NatWest (@NatWest_Help) September 21, 2018
Customers who have been locked out of their accounts took to social media to complain about the outage:
And on payday as well! 😢
I don’t want to do anything with it, I just like looking at for a day before it all disappears.
— acatterz (@acatterz) September 21, 2018
https://twitter.com/ElliottVikki/status/1043023315923656705
https://twitter.com/kaybhafc90/status/1043039924411351040
In 2012, NatWest, RBS, and sister firm Ulster Bank, had suffered a major online banking outage that left millions of customers unable to access their accounts.
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