Home Business News Whirlpool recalls 5,000 more washing machines

Whirlpool recalls 5,000 more washing machines

by LLB Reporter
29th Jan 20 4:25 pm

Whirlpool are recalling 5,000 more washing machines over fire safety concerns after finding three more models with problems.

The models on the recall list are WMAQC641PUK, WMAQG741PUK and WMFG741GUK. The model numbers can be found on the inside of the door or on the back of the appliance.

Whirlpool has located 165,000 of the appliances since launching their campaign earlier this month. However, there are still 354,00 left to identify.

Whirlpool vice president Jeff Noel said: “We are hugely grateful to everyone who has already come forward and we urge all remaining owners to please get in touch with us as soon as possible.

“While this is good progress, we know there is still work to do. That’s why we are working seven days a week to look after our customers and running a widespread campaign to raise awareness.”

Whirlpool has offered to replace or repair all the affected washing machines however, consumer group Which? said they’ve been contacted by many customers who fear waiting for a fix.

Sue Davies, head of consumer protection at Which?, said: “It would clearly be unacceptable if customers were left for many months without adequate washing facilities in their homes, particularly when there is also no offer to cover consequential costs such as trips to the laundrette.

“The company should do the right thing and offer customers a refund, so people can get fire-risk machines out of their homes and quickly find a suitable replacement.”

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