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What will the future of workplace look like?

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With an aim to uncover what the office of the future would look like, PowWowNow did some research and interviewed experts and young professionals to understand the changes society is bringing to the workplace.

As stated in a study carried out by PwC in 2017, Millennials will make 75 per cent of the workforce in 2025, bringing a significant change to labour. Research also revealed that 70% of this workforce wanted flexible working options.

64% of millennials want the office to change to remote working: The office as we know it is therefore in a radical change. Today, 64% of Millennials wish to work from home, and another 66% would like to be able make their working hours more flexible.

A research study conducted by Deloitte found that there was a strong correlation between flexible working offering and employee loyalty, with over 55% of millennials expected to stay more than 5 years when given more flexibility at work.5

43% of Gen Y consider freelancing as alternative to a full-time job: On the flipside, this flexibility means that a lot of companies are now also opting for freelancers to outsource short-term projects. Another reason for choosing freelance activities is apparently the better pay, with around 56% of millennials choosing to be a freelancer for financial reasons. As this seems to bear more professional and personal opportunities, 43% of Gen Y are considering the gig economy as an alternative to full-time employment.

One of the main reasons for this switch in working patterns could be down to people not having enough time to enjoy their hobbies. 42% of people told PowWowNow that they didn’t have enough spare time in the week to explore different hobbies.

52% of millennials consider work culture as most important factor when choosing a workplace: The office is not entirely dead, yet. As technology and the gig economy have made our schedules heavier than ever, Millennials are now putting emphasis on work culture, with 52% of them claiming that a positive work culture is important when they choose to work for a company.

In contrast to the many generations before, Gen Y doesn’t want to work any longer for sole sake of earning money – they are also looking to work for a purpose and with people they like to become friends with. Therefore, fostering a work community has never been as important as today.

Business coach Ruth Kudzi commented: “Remote working isn’t wholly positive, because I think there might be personality types where the office provides the only social support they get, and could cause an epidemic of loneliness, which is the most detrimental thing for your health. But for most people, having control over how they work will be massively beneficial. A business needs to take this into account with their employee training plan.”

Jon Loftin, Head of Unified Communications at PowWowNow, added that workers’ quick adoption of new technology at home is accelerating workplaces’ typically slow uptake. And that could extend to virtual reality (VR) and wearables:

“Wearable tech could be incorporated in some way in the future. It’s difficult to see an improvement beyond a tablet computer, because a screen is necessary. VR might come into the workplace at some point, it would be helpful when discussing issues with customers, not being limited to a flat image.”

Yet, Prof. Feng Lui, Chair of Information Management at Cass Business School London, thinks that body language is still very important and still requires physical meetings. Although VR could help improve these aspects, he claims that research has shown that e-meetings are more efficient if you already know each other before, rather than getting to know business partners through the electronic way.

It is therefore vital for a business today to form a plan on how to attract skilled young professionals and how to foster an environment in which they can express themselves to stay loyal to the company. With 18% of young professionals wishing their company would become more diverse, hiring people from different backgrounds is an important step that many businesses worldwide unfortunately still need to embrace.




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