Home Business News Work from home guidance, but what about the millions who can’t?

Work from home guidance, but what about the millions who can’t?

by LLB Reporter
13th Dec 21 12:09 pm

Today marked the start of work from home guidelines being reintroduced in England as part of the government’s Plan B guidance to curb the spread of Omicron. But what about the many workers for whom work from home is not an option?

Deskless workers, from drivers to retail workers, scientists to manufacturers, make up 80% of the global workforce. Steve Tonks, Senior Vice President EMEA at WorkForce Software explains what employers can do to protect the deskless majority, without compromising their employee experience.

Steve Tonks, Senior Vice President EMEA at WorkForce Software said, “We are once again discussing how to transition to a remote setup, how to mitigate burnout with longer, lonelier hours at home, and if employees’ work-from-home setups support ergonomics – yet these conversations focus almost exclusively on white collar workers who have this option. We need to remember the 2.7 billion deskless workers around the world who always work in-person – often in some of the most taxing roles.

“Research shows that the vast majority of employers (87%) believe they help hourly workers deal with personal circumstances that affect work schedules, but only 60% of workers agreed. When the pandemic first hit, most large enterprises were left scrambling to communicate what safety protocols would be in place, when operations would resume, how employees’ schedules would be impacted and what to do if an employee had fallen ill. This is because of a lack of tech investment in these workers.

“To create better experiences for these workers through ‘Plan B’ and beyond, companies must invest in engaging, user-friendly and smart technologies that support their unique needs.

“A strong tech platform rooted in a consumer-grade experience can help employees feel connected to their employers through regular communications, schedule shifts effectively to reduce overtime and mitigate burnout and make the process of flagging when a team-member is sick easier. These are all tasks that are easy for white collar workers with corporate emails and systems designed to support their needs, but present challenges when you’re one of thousands of workers at a manufacturing plant or a hospital system.”

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