British Airways chief executive Alex Cruz has told MPs that people are “afraid of travelling” and that coronavirus has “devastated” the business.
He defended the decisions to cut up to 12,000 jobs and said that the pandemic has “devastated our business” and the carrier is “still fighting for our own survival.”
He told the Commons’ Transport Select Committee, “Fewer passengers means fewer flights, and fewer flights means fewer people required to actually service them.
“As CEO of British Airways, I have to take responsibility. I cannot ignore the situation. I had to act incredibly fast.
“I deeply, deeply regret that way too many loyal and hardworking colleagues of mine are having to leave our business, and I understand why MPs are concerned.
“This is an impossible situation. We’re having to make incredibly difficult decisions as a consequence of this pandemic, and it is really only because of Covid-19 that we have had to go through such deep restructuring.
“I have to make these difficult decisions at this time, but I am completely dedicated and focused on protecting those nearly 30,000 jobs of those British Airways colleagues that will remain within the business.”
He added, “People are still afraid of travelling.
“Of course, we are having weekly changes, as you know, to the quarantine list. We don’t have a testing solution yet. And still our customers are paying APD (air passenger duty) even just to fly on domestic regional flights.
“So, the overall situation is quite challenging, and this is why we are taking every measure possible to make sure that we can actually make it through this winter.”