Home Business Insights & Advice How can you optimise journeys for riders and drivers in your transport network?

How can you optimise journeys for riders and drivers in your transport network?

by Sarah Dunsby
25th Jul 23 11:24 am

If you’re looking for innovative ways to optimise journeys for both drivers and riders in your transport network, then there’s one thing you as an operator should consider – intelligent transport systems.

Before you incorporate these advanced solutions into your transit agency, let’s discuss what intelligent transport systems (ITS) are and some of the ways they can help your drivers and riders get from A to B.

Read on to find out more.

What are intelligent transport systems?

ITS are a combination of advanced transport solutions designed to improve your transport network, including how you run your operations, communication with and between drivers, and the journeys of your riders.

For example, this can include real-time vehicle monitoring. These systems not only gather data but can help provide meaningful insights for your transit agency, so your services can run more effectively and cost-efficiently.

ITS can also include real-time passenger information, which can assist passengers to make informed journey decisions based on the live service updates provided via on-street, on-platform, on-vehicle, or in-premise displays.

How can ITS optimise journeys for your transit agency and its drivers?

By incorporating ITS into your transit agency, you can create more efficient journeys.

With ITS, you can accurately track the exact positions of your vehicles. As an agency or operator, you can then use this data to predict how long it will take for the vehicle to reach the next stop, managing your fleet’s performance more effectively.

For your drivers, this can ensure they are taking the most efficient routes, so the journey can be completed in the fastest time, as well as improve communication to avoid delays. This can also help save fuel costs.

ITS can help manage the fleet effectively, to avoid delays or crowded vehicles, as well as identify unmet demand on specific routes.

Using this information, you can ensure every vehicle arrives at the right time at each stop, with good spacing between each one.

ITS can also help operators identify and resolve issues much faster.

By monitoring the vehicles, you can quickly identify if there is equipment failure, or if a service is running late.

You can then find the best alternative route to resolve the issue, or if it’s a breakdown, quickly send out a mechanic or a replacement vehicle.

This can allow drivers to get back on the road much quicker, and riders to have minimal interruptions to their journeys.

How can ITS improve your riders’ journeys?

For riders, the use of ITS in your agency means their journeys are completed much smoother, faster, and they can expect a reliable service.

Riders can receive real-time passenger information to show them when vehicles will arrive at their stop. This can be shown via on-street, on-platform, on-vehicle, and in-premise displays.

Real-time passenger information can help them plan their journeys more effectively around the scheduled arrivals, and not be left unsure of when the next one will arrive — improving customer loyalty and reducing the number of complaints.

Now you know some of the many ways ITS can optimise your riders’ and drivers’ journeys, will you be considering these advanced solutions for your transit agency?

Leave a Comment


Sign up to our daily news alerts

[ms-form id=1]