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Can public services cope with the aftermath of Coronavirus?

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A new poll from Ipsos MORI has found that Britons believe many public services are responding well to the Coronavirus pandemic.

The research, carried out online among adults aged 18-75 from 1st-4th May, has the NHS rated most positively, with nine in ten (89%) saying it has responded well to the coronavirus pandemic so far, including 66% who say it has responded very well.  Other public services like schools (especially among parents) and the police also poll well with 68% and 67% respectively positive about how they have responded.

For comparison, two in three (64%) believe their fellow citizens have also responded well to the pandemic, while around half are positive about charities and businesses.  The highest negative ratings are for care homes and government departments organising benefits, although still only a minority (20%) think they have responded badly.  The largest proportions of neutral and don’t know responses are for the civil service, charities and businesses.

The survey also shows that most Britons are confident that these public services will be able to adapt their services to any changes in society caused by the Coronavirus pandemic. Again, public confidence is highest in the NHS, followed by schools and the police, but there are more signs that a noticeable minority have worries.  Around one in four or more express doubts for government departments and agencies providing benefits, local authorities, businesses, care homes, public transport and the civil service.




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