British Airways are set to receive a record fine of £183m from the Information Commissioner’s Office (ICO) over the breach of their security systems in 2018.
Alex Cruz, British Airways chairman and chief executive, said he was “surprised and disappointed” by the ICO’s proposal.
Willie Walsh, chief executive of the British Airways’ parent company International Airlines Group, (IAG) pledged to “defend the airline’s position vigorously, including making any necessary appeals.”
The penalty imposed by the ICO of £183.4m represents 1.5% of the annual turnover for the airline.
The details of the data breach was made public on 6 October and 25 of October in 2018, the airline said initially some 38,000 payments cards were compromised.