Home Insights & Advice Why digital marketing is important to business post-Covid

Why digital marketing is important to business post-Covid

by John Saunders
1st Jun 21 2:56 pm

With advancements in technology and the increase in internet use, social media platforms have become the primary source of information for many people. Furthermore, the outbreak of the COVID-19 has increased the adoption of social media platforms and other online solutions as most people have been forced to work from home. The number of people relying on internet services to remain updated on local and global events is increasing daily.

As most businesses worldwide are struggling to recover from the losses brought about by the global health crisis, digital marketing will be vital in moving forward. This is because the COVID-19 pandemic has forced people to adopt new ways of living. For instance, restricted movements and social distancing have made more consumers start shopping online. E-commerce is the new norm, and this will continue even in the post-COVID era. To survive in the digital business world, you must maintain your customer base, which means that you must have an engaging presence on social media platforms where most shoppers spend their time.

This article will look into the importance of digital marketing in the post-COVID era. But before diving into its importance, you first need to understand what digital marketing is. In addition to reading this informative article, you can visit a  to learn more about digital marketing. Read on!

What is digital marketing?

Marketing is a set of activities designed to convince consumers to buy your services or products. Specifically, digital marketing is the use of online channels to promote products or services. Some of these channels include search engine marketing, search engine optimization (SEO), email marketing, mobile marketing, and social media marketing.

From the consumers’ point of view, digital marketing is the promotional campaigns that appear on their phones, laptops, tablets, or other smart devices. These campaigns come in the form of social media posts, online videos, and display ads.

Of course, there are businesses that want to capitalise on digital technology to improve their marketing strategies but don’t know where to start. Because of how rapidly the field is changing, there are brands that might not have an in-house digital marketing team. Fortunately, service providers like this London based digital agency can help businesses stay ahead of digital marketing trends.

What makes digital marketing so important in the post-COVID era?

That said, here are the reasons why you should shift your marketing strategies from traditional to digital marketing:

  • People spend more time online

For decades, businesses have been relying on offline modes of marketing to promote their products, including billboards and print ads. However, with the outbreak of the COVID-19 pandemic, people have been forced to stay at home. This has further emphasised the limitations of traditional forms of marketing and how they only reach a small audience.

Since the start of the pandemic, internet usage has increased mainly because most people had to shift to work-from-home arrangements. To keep themselves busy and entertained, they’ve also engaged in other online activities like video gaming, video chatting, and even visiting shopping websites.

Shopping online has become the way to go as a large percentage of people are avoiding social contact. Digital marketing success will help you compete in the new online business world effectively. As noted earlier, most customers spend a better part of their day online. So, it would be helpful to target them online.

  • Most events are held online

Due to the onset of the worldwide pandemic, most events scheduled for 2020 were postponed or cancelled, including sports, social, and business events. This affected businesses as people could no longer hold trade shows, conferences, and in-person events. As the health crisis continued to worsen, there was a need to hold these events online.

Because government and health agencies are still advising people not to interact in person, businesses are finding new ways of connecting and networking online. They’ve started using various forms of digital marketing to bring people together. Holding events online through digital marketing channels is predicted to continue even after the COVID-19 pandemic is over. Therefore, you need to mobilise your resources towards digital marketing strategies if you want to remain relevant in the market.

  • E-commerce economy is booming

In recent years, people have witnessed a drastic growth in the digital economy, especially after the invention of the internet. Moving forward, as businesses continue to deal with the effects of the coronavirus pandemic, the e-commerce economy will continue to grow. That means that online stores and social media platforms will continue to play a significant role in online shopping.

To remain ahead of the competition, you need to have a comprehensive shopping website and an excellent online marketing strategy so that you can reach potential customers who are looking for the products and services you offer online.

How can you enhance your business presence with digital marketing?

Now that you have a better grasp of the importance of digital marketing, you need to maintain a brand presence during and after the COVID-19 pandemic.  The best thing you can do is lay the ground now rather than wait until the pandemic is over.

It would help if you can follow the following tips to help your online business thrive post COVID-19.

Tip one: Promote your online presence

Digital marketing is a powerful tool that you can use to enhance your online business visibility. You can achieve this by using the right social media channels to engage with your clients.

Ensure you’ve got a well-crafted digital marketing strategy that can help attract your target audience.

Tip two: Create an emotional connection with your audience

It would be helpful if you can connect with your clients emotionally. Make sure you invite them to interact with your business. Encourage them to follow you on your other social media platforms where you’ve shared engaging posts.

Offer solutions to their challenges. As you do so, be wise to share your products silently. If you can maintain your customer base now, your business will do well regardless of disruptive global events.

Tip three: Be consistent

At this point, you need to have well-thought guidelines about the kind of information you want to pass to your audience that’ll have a positive result on your business.

The pandemic will end soon, and it’ll be difficult to predict how customers’ shopping behaviours will change. Therefore, you need to consistently review your digital marketing strategies as customers continue to adjust to the new normal.

Take away

Businesses have to adapt to the ever-changing needs and demands of the market. For instance, having a digital marketing strategy is one of the most essential post-COVID-19 business trends. Digitization will help you compete effectively with other online businesses across the world. But this will only happen if you’re consistent, proactive, and able to meet your customers’ needs.

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