Royal Mail workers have voted overwhelmingly to end the long running strike action and have accepted a deal over pay, jobs and conditions.
75% of members from the Communication Workers Union agreed to end industrial action.
CWU general secretary Dave Ward said: “This has been the most challenging period in both the history of the union and the company, and I want to thank every single member that has voted in this ballot.
“Our members will know it doesn’t end with today’s result – we all know what is going on in workplaces across the UK and we are going to deal with it.
“Many workers simply do not trust Royal Mail Group because of the company’s lack of integrity and the way they are being treated.
“Some wanted more from an agreement. Others find the prospect of changes such as later finishes unpalatable.
“Our job in the coming weeks and months is to make sure their voices continue to be heard.
“Far from being an endorsement of the actions of Royal Mail Group, this result will be the start of the union reconnecting in every workplace.”
A company spokesperson said: “The agreement provides Royal Mail a platform for the next phase of stabilising the business whilst continuing to drive efficiencies and change.
“The operational changes in the agreement are designed to be good for customers, increasing our ability to improve services and quality; good for employees, retaining job security and giving people a pay rise; good for the environment, reducing the company’s reliance on domestic air, further reducing carbon emissions; and good for shareholders, supporting the long-term sustainability of the business.
“The three-year pay deal agreed provides certainty for employees and ensures Royal Mail remains the industry leader on pay, terms and conditions.”
Kate Nowicki, director of Dispute Resolution at the conciliation service Acas, said: “We are pleased to have helped the CWU and Royal Mail reach an agreed deal.
“I want to thank the parties for their commitment and patience in Acas talks.”