Home London News Southern Rail commuters to be paid compensation

Southern Rail commuters to be paid compensation

2nd Dec 16 10:30 am

Have you faced trouble on the trains?

Commuters on the Southern rail line who have faced months of delays and cancellations will be refunded the equivalent of a month’s travel.

The Department for Transport will compensate over 84,000 passengers due to delays and disruption to the rail network.

Some causes of the problems have been due to changes in the role of conductors and a high level of staff sickness.

Rail minister Paul Maynard told the Standard: “Getting Southern rail services back on track is a priority for the Government and I know that what passengers want most is a reliable service.

“But when things do go wrong it is right that we compensate people who have not had the service that they deserve. This is a gesture in recognition of the problems people have faced.

“We’re working hard to get Network Rail and Southern to improve this network and get this railway working the way people expect.”

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