Irish airline is preparing their response
The troubled airline Ryanair has not appeared before the Civil Aviation Authority (CAA) till now, after the latter had requested it for a meeting to explain its repeated cancellations and failure to inform passengers about their rights
Earlier this week, the British regulator had told the budget carrier to correct its compensation policy for passengers after it had cancelled mass flights. The regulator has since directed the airline to issue a press release explaining its policy on re-routing and repayment of expenses, and also put a link to the statement at the top of its website by 5pm today.
According to a CAA spokesman: “As yet we have received no response to this request, not has Ryanair proposed any other meetings, whether in person or via telephone.”
In their response, Ryanair has stated: “We are preparing our response which they’ll receive before 5pm”.
Earlier this week, the airline suspended 34 routes, including all flights from London to Scotland, all through November to March 2018 in an attempt to its flight cancellation troubles.
This sudden decision by the airline has affected around 400,000 bookings. Following this, the British aviation regulator had rebuked the airline for providing “misleading information” after it offered the affected passengers either the choice of refunds or alternative Ryanair flights.
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