Home Business Insights & Advice How does GamStop collect its data?

How does GamStop collect its data?

by Sponsored Content
15th Apr 21 4:06 pm

Recently, GamStop has become very popular among gamblers around the world. Although it is only available in the UK! This programme is very useful to protect vulnerable players from being gambling addicts. It is not mandatory; Players register at GamStop voluntarily in order to block themselves from playing at UK casinos for a specified period ranging from 6 months to 1 year and up to 5 years.

This committee launched after the number of gambling addicts increased in the UK, which has severe impacts on the players, families, and society as a whole. Because the GamStop is charitable, it does not ask players to pay money, and it gets income from British gambling taxes.

All online casinos, sports betting sites, and poker and bingo networks integrate with this service. Hence, the player will not be able to gamble in any way. In order for GamStop to provide its services to British players. It collects a lot of data about casinos and players alike. In this article, we will learn about the type of collected data. And how to process it.

Why does GamStop collect player data?

GamStop collects data to offer its services. Without it, the system would be useless and it would be impossible for players to use it.

The second reason for collecting players’ info is conducting studies and researches to understand the gambling addiction in depth. In addition, other bodies, Such as UKGC, may request GamStop to provide this data for legal reasons or for study purposes.

Types of collected data

Mainly, the collected data is your basic info such as:

  • Name
  • Date of Birth
  • Mobile number
  • E-mail

Collecting this info does not mean that the charity will disclose it! Rather they will analyse it using scientific methods to discover the causes of gambling addiction.

GamStop also records your calls with support agents to improve their customer service as well as obtain additional data.

Also, the charity collects data from online casinos and sports betting sites. Based on a decision by the UKGC requiring all British casinos to fully integrate Gamstop. Since data is the most valuable thing they own, you must verify that it is correct and accurate.

How does GamStop verify its data?

For GamStop to be able to provide accurate service to the players, it must verify all the data that it receives, and this is done through two different methods, as follows:

The first method is to use the Transunion database. All data given to GamStop redirected to the Transunion database. Then it asks the players some questions to verify the name, age, date of birth and other data that the player has entered. The goal is to have 100% accurate data.

The second method is through cooperation with online casinos and sports betting sites to verify the players’ info. Therefore block their entry and freeze their accounts based on the specified period.

Data retention

After registering at GamStop, your data will be kept for 30 days for the verification process through the Transunion database as well as British casinos. If this data is accurate, it will be kept for up to 7 years. After which it will be kept for 7 years. In other words, your data will be available for 14 years on GamStop.

Conclusion by Just UK Club

To be an effective self exclusion program, GamStop collects players data by various methods. Also, it needs to ensure that this info is accurate. This might make sense, but the pointless thing is to keep the player’s data for 14 years, even if he uses the service once for only 6 months!


Please play responsibly. For more information and advice visit www.begambleaware.org

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