Home Business Insights & Advice Five signs that it might be time to consider a managed security service

Five signs that it might be time to consider a managed security service

by John Saunders
27th Mar 19 12:17 pm

Robust cyber security controls are a must for all businesses. But investing in state-of-the-art cyber defences and the staff to manage these can be expensive. This has led many organisations to opt for a managed security service. A managed service can help to reduce the cost of keeping your business secure by providing all the technologies you need to keep your business safe, as well as the security professionals to manage and monitor them – all for a cost-effective monthly subscription.

But a cost saving isn’t the only reason that your business could benefit from a managed service. Here are five tell-tale signs that a managed cyber security service might be the right choice for your organisation.

1. You are inundated with system alerts

Modern cyber security software utilises advanced monitoring techniques to identify behaviours that could constitute a potential risk to your systems. Despite this sophistication however, security technologies are still prone to generate ‘false positives’ – possible signs of attack that turn out to be nothing when investigated.

When your business generates too many security alerts for your team to manage, the sheer volume of alerts can lead to staff suffering ‘alert fatigue’. This can result in individuals failing to properly investigate and address genuine threats.

If your organisation is inundated with alerts, it can extremely difficult to avoid alert fatigue, especially if you have relatively few in-house staff with the specialist security knowledge needed to understand the alerts. By suppling experienced cyber security professionals, a managed security service will help to ensure that all potential threats are investigated.

2. You are struggling to recruit security personnel

It may well be the case that your business is struggling to find high quality cyber security staff – and you wouldn’t be alone. The truth is that there is a global shortage of individuals with the requisite skills and experience. According to recent estimates, around 3.5 million cyber security positions will go unfilled by 2021.

This means that staff are not only harder to find, they also command higher salaries. Some businesses opt to train existing IT staff in security, however this can take years. Managed security services supply the specialist cyber security professionals your business needs to support day-to-day operations as well as long term strategy.

3. You are confused by the range of technologies available

There is such a vast array of cyber security technologies that it can be a challenge to select the right solutions for your business. Evaluating the options can be seriously time-consuming, not to mention confusing.

Most businesses require a wide variety of digital defences to protection their environments comprehensively. But managing all of these systems simultaneously can be a real burden – especially with the range of threats constantly evolving and making previously essential technologies obsolete.

If you are unsure whether the technology your organisation is using is offering the best protection or want help to better configure systems to safeguard against the latest threats, working with a specialist managed service provider will help you to obtain the answers and level of support you need.

“The advanced and evolving nature of cyber threats means that all businesses, even those with the best preventive security controls in place, are susceptible to data breaches. To fully mitigate the risk, having the capability to identify and eliminate attacks that evade perimeter defences is now essential.

Integrating experienced security professionals, the latest detection technologies, and up-to-the-minute industry intelligence, MDR services should monitor network infrastructure and endpoints for threats – and provide the early notification / remediation assistance necessary to respond swiftly and effectively.” Managed Detection and Response specialists, Redscan

4. You are planning infrastructure upgrades

As your business grows it is inevitable that you will need to invest in infrastructure. However, it is during this time that your business can be most vulnerable to cyber-attacks. It can be a great idea, then, to consult with a managed security service provider before and after performing infrastructure upgrades, as they will be able to provide custom advice and assessment to identify vulnerabilities and keep your business secure.

New technologies such as cloud computing, the Internet of Things (IOT) and bring-your-own-device have huge benefits but they also create cyber security challenges. It is essential that you manage these challenges to ensure you do not leave data and assets exposed.

5. You aren’t sure if your organisation meets compliance requirements

The General Data Protection Regulation (GDPR) came into effect in May 2018.  Among its requirements is the need for organisations to better protect the data of individuals against unauthorised processing, accidental loss and destruction. Achieving compliance with the GDPR and other information security regulations can be seriously challenging.  Implementing appropriate security controls and procedures, as well as ensuring the long-term effectiveness of these, is a huge demand on all businesses.

If you are sure whether your organisation is meeting its compliance obligations, it may be advisable seek the expertise of a managed security service, which can provide independent support and advice.

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