Royal Mail appoints Heathrow Airport senior executive Emma Gilthrope to become the chief executive this summer.
She will replace the interim boss Martin Seidenberg at Royal Mail which comes as the postal service are to deliver a strategic change.
Ofcom are considering options that could see Royal Mail move away from their six-day a week service and could extend the delivery times.
Seidenberg, group chief executive of IDS, said, “Emma has an impressive track record of delivering major strategic change programmes whilst driving up performance.
“She will bring a customer and employee-centric approach to delivering Royal Mail’s transformation for the benefit of all our stakeholders.”
Gilthorpe said, “It is an exciting time to be joining Royal Mail at this crucial period for the company.
“Royal Mail is a great British brand with a long and proud history.
“Now is the time to ensure it has a successful future too, working in partnership with our employees, customers and all our stakeholders to continue to modernise Royal Mail and deliver the high standards of service our customers rightly expect.”
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