Envoy Digital, part of the KPS Group and one of the UK’s most trusted eCommerce agencies specialising in SAP Hybris integrations, has been named UK eCommerce Agency of the Year at the 2019 UK eCommerce Awards.
Reporting rapid business growth in 2018, with an increase in revenues of 70% year-on-year, Envoy Digital beat off competition from nine other shortlisted agencies to win the award. Celebrating best practice across digital commerce, retail technology and martech, the UK eCommerce Awards took place at London’s Montcalm Marble Arch and recognised excellence and success across 19 categories, including exceptional website capabilities, platforms, suppliers and digital agencies.
The award tops a year of consolidated business performance for Envoy Digital; in 2018, the digital commerce agency increased their client portfolio by 75%. The company also saw 35 new hires over the last 12 months and is expected to grow its headcount to 115 by the end of 2019, recruiting a further 20 employees in areas that will continue to support its clients, including developers, business analysts and project managers.
The judges of the UK eCommerce Awards said, “Envoy Digital are a solid agency doing fantastic work. Their submission displays a strong focus and great growth.”
Branwell Moffat, director of commerce consulting at Envoy Digital said, “With retailers and brands increasingly understanding the need to invest in their eCommerce platforms to meet the demands of shoppers, there’s no doubting today’s eCommerce market is both crowded and competitive. At Envoy, however, we don’t just see our clients as a number.
“We are continually looking for ways to ensure that each of our clients receives nothing but the highest level of service and expertise, and ultimately sets them up for digital commerce success by future proofing their capabilities.
“With 50% of our projects being ‘rescued’ from other agencies that didn’t deliver on their promises, we’re proud to have earned a reputation of being a trusted partner. And, while nearly 90% of our existing customers rated us better than other agencies in a recent survey, we aren’t sitting on our laurels.
“Whether delivering pioneering new omnichannel solutions for retailers or cultivating talent within a specialist academy, we remain committed to shaping the future of eCommerce – for both ourselves and those who move forward with us.”
Ian Wahlers, VP of general business and Channel, from SAP said, ‘’Our partners are critical to SAP’s success and this award is testament to the great work and value Envoy Digital, part of the KPS group, deliver to their customers. Envoy has been a CX partner for 5 years in the UK and Ireland and is instrumental in supporting our customers digital commerce success.”
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