Three UK has suffered a major outage on Wednesday and thousands of customers are affected.
Thousands are unable to send text messages and voice calls as the Three UK network is not working.
The major outage started around 7.45 this morning and almost 10,000 customers have reported issues and some people are demanding compensation.
According to Downdetector 80% are unable to make voice calls, 17% have no phone signal and 3% cannot connect to the internet.
Three UK said in a statement, “We’re aware of an issue affecting voice services and are working hard to fix it. Data services are working normally. Please accept our apologies for any inconvenience caused.”
Some users are blaming the outage on the recent merger with Vodafone, one Three UK customer said, “Mine down as well I moved to three because of how bad Vodafone and EE are in my area now the merger has happened with Vodafone signal shocking.”
Another complained: “It was supposed to improve after merging with Vodafone.”
Three UK have told customers “we don’t have a timeframe to share at present” as to when the problem will be resolved.
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