Home Insights & Advice No Three signal or it’s poor? Use our tips to solve the problem
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No Three signal or it’s poor? Use our tips to solve the problem

by Sarah Dunsby
24th Feb 23 9:52 am

Three is one of the largest mobile network operators in the United Kingdom. They offer a range of mobile phone plans, mobile broadband services, and home broadband services. However, you may experience poor or no signal in certain areas, even with a strong network.

If you are one of them facing a low or NO signal, here are some tips on how to solve the ‘no Three signal’ problem.

Tip 1: Check Three’s coverage map

The first thing you should do is check Three’s coverage map. It will tell you the strength of the Three signal in your area. You can access the map on Three’s website or their mobile app. If the map shows that your area has a weak or no signal, you can skip to the next section.

Tip 2: Restart your phone

In case of poor signal strength, you should try restarting your phone. This simple step can often solve the problem, as it refreshes your phone and the network connection.

Tip 3: Move to a different location

If your phone is still not receiving a good signal, try moving to a different location. Sometimes, the signal strength can vary depending on your surroundings. For example, if you are inside a building, you may experience a weaker signal than outside. If you are on the move, try moving to a different part of town or even a different street to see if the signal improves.

Tip 4: Check your SIM card

If all your previous steps were unsuccessful, the next thing to check is your SIM card. Make sure it is properly inserted and has not been damaged in any way. You can also try cleaning the SIM card and the SIM card slot with a soft cloth. If you still have issues, you may need to replace your SIM card.

Tip 5: Enable Wi-Fi calling

If you have access to Wi-Fi, you can enable Wi-Fi calling. This feature lets you make and receive calls and texts over Wi-Fi rather than a cellular network. To enable Wi-Fi calling on your Three phone, go to your phone’s settings, select “Wi-Fi Calling,” and toggle the switch to “on.”

Tip 6: Use a signal booster

If you still get a poor signal at home or in your office, prefer Three mobile signal boosters. Signal boosters amplify the signal from the Three network and rebroadcast it in your home or office. You can purchase a signal booster from Three or a third-party provider.

Tip 7: Contact Three customer service

You can contact Three customer service if none of the previous steps have helped. They may be able to diagnose the problem and offer a solution. You can reach Three customer service by phone, email, or chat.

Bonus tips for improving signal strength

Here are a few additional tips that can help improve your signal strength on Three:

  • Try airplane mode: If you’re in an area with a poor signal, putting your phone in airplane mode and then turning it back on can sometimes help refresh the connection between your phone and the network.
  • Update your phone’s software: Keeping your phone’s software up to date can help ensure it is optimized for the latest network technology.

Avoid interference: Signal interference from other devices can also cause poor signal strength. Try moving away from other electronics or turning off devices that may be causing interference.

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