Overview of IX Corporate Services and user reviews about the platform

IX Corporate Services is a financial organisation that facilitates foreign money transfers for its audience. It has offices in the UK and the Netherlands and caters to private and business clients. Its assistance can come in handy in an extensive range of situations — for instance, when someone wants to invest in real estate abroad or send cash to a relative who is studying on another continent. This IX Corporate Services review will shed light on the organisation’s specifics, tools, technologies, and partners.

Range of services

The IX Corporate Services exchange specialises in three varieties of services:

• Conducting foreign exchange in 130 currencies. It ensures favourable rates for customers from any location.
• Helping clients manage risks related to market fluctuations. To achieve this goal, IX collaborates with some established organisations, which will be characterised in a dedicated section of this article.
• Delivering insightful data to customers. For instance, clients can ask the company’s staff for a consultation on which fintech products to choose.

Ethical foundation

The IX corporate ethos is based on three factors. The first one is transparency. Before a user initiates a financial transaction, they can find out about its rules and the terms will not change on the go.

The second factor is security. Each customer can be sure that their funds and confidential data will be stored with maximum security. Third parties will not be able to access the information about clients’ current or previous transactions.

The third factor is efficiency. IX guarantees good performance of its own platform and the trustworthiness of all its partners. Customers can transparently monitor their transfers and if a question arises, the support team will promptly answer it.

Partnerships with renowned organisations

To ensure sufficient liquidity, IX Corporate Services have teamed up with reputable companies:

• Ebury. This company offers transactions in over 130 currencies for large and emerging markets. Moreover, it offers cash management strategies, trade finance, and currency risk management.
• Currencycloud. They provide infrastructure for international payments in various currencies. Their platform offers clients virtual accounts and multi-currency wallets for receiving and collecting funds.
• Equals Connect Limited. This company has been providing payment services for around 15 years.
• GC Partners. They offer financial services in sectors requiring solutions for currency transactions and international payments.

These organisations can boost each other’s efficiency thanks to the synergistic effect.

Scope of financial technologies and tools used

The IX Corporate Services is a technologically advanced company. Its digital platform is fast, secure, customer-friendly, and available 24/7. It does not slow down even when the workload is impressive. The risks of fraud are minimal thanks to multi-step verification.

The platform enables users to minimise costs while transferring funds to foreign beneficiaries, regardless of how many of them there are. The transfers are processed within the SWIFT system and their conditions are more lucrative, compared to what conventional banks offer. Users can check the report on their previous transactions right within the platform or export it to other applications.

To make the most of their transfers, clients can rely on a spectrum of financial tools. In particular, these include forward contracts, which belong to the category of binding contracts and do not involve upfront margin payments. Their essence boils down to the following: the person locks in the rate of the selected currency and conducts the trade later on the pre-determined conditions. Such an approach allows hedging funds against rapidly shifting prices on volatile markets. Customers can flexibly fine-tune the parameters of their trades, such as the maturity and delivery periods, as well as the amounts of money.

The exact opposite of forward contracts within the IX system is spot transactions. The term “spot” means that the transfer is fulfilled at the current market rate.

Besides, a customer can submit the preferred rate of a chosen currency to IX traders. The latter will complete the transfer as soon as they detect a market opportunity. Due to this, clients can maximise their profit and cut down on expenses.

Account varieties and registration process

To use the company’s services, one should be aged at least 18 and live in a territory to which IX legally caters. There are two account varieties to choose from:

• Personal. A client can manage it alone or sign a joint agreement to handle the money together with a partner.
• Corporate. It suits businesses from any field and of any type.

The registration path is identical for both account varieties. One should click Sign Up in the top right corner of the IX website, type in their email address and password in a form, and click Sign Up below the filled-in fields. The process is straightforward — but in case the new client wants to double-check something, they can email [email protected] to contact the company.

Apart from regular accounts, named collection ones are available, too. They are compatible with more than 34 currencies and are based in the UK, EU, and USA. The money on such accounts is safeguarded by E-Money partners of IX that are regulated by the FCA.

At the registration and verification stages, each newcomer should indicate their real and relevant data. If the IX staff suspects them of cheating attempts, they can warn law enforcement and fraud prevention agencies.

Possible reactions to suspicious client behaviour

Usually, IX Corporate Services exchange reviews highlight the company’s reliability. This advantage is based on the organisation’s commitment to legal norms.

When an individual or a representative of a corporate entity places an order, the IX staff can perform an identity check on them. For this purpose, they can submit a request to third-party fraud prevention agencies and ID authentication organisations. In addition, they can rely on an automated scoring system or ask the customer to submit scans or photos of their documents. Sometimes, the IX representatives might pay a visit to the brick-and-mortar branch of their client’s office.

The organisation continuously scrutinises the transfers its users make as its license obliges it to do so. If the IX experts suspect that the client obtained the funds as a result of illegal activities, they can take action to prevent the transaction.

If a user respects the IX rules, their transactions will be most likely smooth and seamless. However, if someone neglects the terms and conditions of the platform, this might lead to preventive measures, the most severe of which can be account closure. Disrespectful communication with the IX employees or fraud attempts serve as examples of serious violations. Normally, the staff warns the customer two months prior to account closure. If the situation is urgent, they might do it faster, depending on the circumstances and the legal requirements.

Support assistance and sources of information

A typical IX Corporate Services platform review mentions the decent quality of support services. According to users, the operators are polite and thoroughly trained. They do not make clients wait long and provide comprehensive answers to their questions.

To request a consultation, one can choose from three communication channels:

• +44 20 3831 6653. It suits those who do not need to attach scans or photos of documents to their messages.
• [email protected]. The answers are prompt, and it would be more convenient for clients to review the entire history of communication with the support team in their inbox.
• Social media. IX Corporate Services has profiles on Instagram, X, and LinkedIn. Customers can submit their questions in personal messages or leave them in comments.

The processing time depends on the complexity level of the query. If the question is simple, the operators can answer it instantly. More complicated issues can lead to an investigation that can last for up to 35 business days. To settle a non-payment situation, the IX team might need up to 8 weeks. This might seem not too fast at a glance, but the speed of work is pretty decent by the industry standards.

To stay aware of the IX news, users can follow the company on any of the three above-mentioned social media. This can reduce the need for contacting the support team. One can also get useful information from the legal documents on the company’s website.

Affiliate program

When exploring the IX Corporate Services customer reviews, one may come across assessments of the affiliate program. It allows anyone aged over 18 to take part in promoting the company. Here is how it works:

1. A private individual or a representative of a corporate entity submits an application on the IX website and waits for approval which tends to be fast.
2. Then, participants get promotional materials — if needed, they can be translated into foreign languages. A dedicated mentor will introduce them to this activity and help them take off.
3. The affiliate will be forwarding new clients to the platform and earning remuneration proportionally to the results of their efforts.

Moreover, members of the affiliate program get exclusive access to networking events that can help expand their professional reach.

Summing up

The IX Corporate Services platform facilitates the process of transferring money abroad for its audience. For this purpose, it has teamed up with well-known partners and uses modern technological solutions. With its assistance, customers can accelerate foreign transactions and minimise expenses. Registration takes minimum time, and the support department is always at hand to consult users. IX can become a more advanced alternative to the traditional SWIFT system for those who find the latter imperfect for some reason.

 

The above information does not constitute any form of advice or recommendation by London Loves Business and is not intended to be relied upon by users in making (or refraining from making) any finance decisions. Appropriate independent advice should be obtained before making any such decision. London Loves Business bears no responsibility for any gains or losses.