A user of Amazon’s Alexa in Germany got access to more than a thousand recordings from another user because of “a human error” by the company.
“This unfortunate case was the result of a human error and an isolated single case,” an Amazon spokesman told media.
The customer had asked to listen back to recordings of his own activities made by Alexa but he was also able to access 1,700 audio files from a stranger when Amazon sent him a link, German trade publication reported.
“We resolved the issue with the two customers involved and took measures to further optimize our processes. As a precautionary measure we contacted the relevant authorities”, the Amazon spokesman added.