The Co-operative has said they are to take a full-year hit of £120 million from the cyber-attack which saw data stolen from 6.5 million members.
Sales were impacted by £206 million from the cyber-attack in April and in the Co-operative’s half year earnings took an £80 million hit.
Over the second half of the year the retailer is expecting to take a further £40 million hit from the attack.
In the six months to 5 July underlying pre-tax profits slumped £75 million down from the £3 million profits the year before.
Debbie White, chairwoman of the Co-op, said, “The first half of 2025 brought significant challenges, most notably from a malicious cyberattack.
“Our balance sheet strength and the magnificent response of our 53,000 colleagues enabled us to maintain vital services for our members and their communities.”
Chief executive Shirine Khoury-Haq said, “The cyberattack highlighted many of our strengths.
“But more importantly, it also highlighted areas we need to focus on – particularly in our food business.”
Khoury-Haq told the PA news agency, “The cyber incident has offered us a moment to reflect.
“Whenever a business experiences a significant event like this, the real shame would not be to come out stronger.”
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